Optimize Recruiter Performance: Critical Insights from the Q2 2025 Benchmark Report
Tiny shifts in efficiency can lead to massive revenue gains for staffing and recruiting firms. Prodoscore's Q2 2025 Recruiter Benchmark Report analyzed over 2.3 million activities from hundreds of recruiters to establish the definitive standard for recruiter performance.
Are your teams outperforming or lagging behind the industry standard? Here are the critical data points and takeaways staffing leaders need to know right now.
📈 Productivity: The Foundation of Success
Productivity isn't just about time logged; it's about active, high-value engagement. Our key metrics reveal the actual time and effort required to drive placements.
Daily Active Time: 5 hours, 16 minutes
The Q2 benchmark for Daily Active Time is 5 hours and 16 minutes. This metric tracks the actual time spent on core work applications, offering a far more accurate measure of engagement than a traditional 8-hour workday.
Compare your team's active time to this benchmark. Time that is too low can indicate a lack of engagement, while time that is too high might signal a risk of burnout.
Average Prodoscore: 62 (Ideal Range: 40-75)
The Average Prodoscore for Q2 2025 is 62. This composite score quantifies overall activity across all work applications (on a scale of 0 to 100).
The optimal Prodoscore range is 40 to 75. A score consistently above 75 suggests a potential risk of burnout or a need for additional capacity, while a lower score may indicate a need for process improvements or task reallocation.
👩💻 Work Habits: Benchmarking the Modern Recruiter
Flexible locations and strategic timing define the modern recruiter's day. Understanding these habits is crucial to optimizing your team's schedule and gaining a competitive advantage.
Remote Work Dominates, Productivity Stays Level
The report confirms a clear trend toward remote work, with 74.8% of activities logged remotely compared to 25.3% in-office. The data also shows virtually no difference in productivity scores between in-office (61.59) and remote (61.58) environments. Staffing firms can use this to confidently maintain or adopt competitive hybrid/remote policies without sacrificing performance.
Top and Bottom Performing Day
For strategic planning, the most productive day of the week is Wednesday, while the least productive is Friday. Consider scheduling your most critical tasks, such as client calls or candidate outreach, for Wednesday when engagement is highest, and use Friday for internal training or team-building activities.
📞 Engagement: Fueling the Candidate Pipeline
Engagement metrics track the pulse of human connection, which is vital for a healthy candidate pipeline.
Call Activity is Up, Emails are Down
Calls: The average recruiter made 74 calls per week. The Quarter-over-Quarter (QoQ) trend for call activity is up, which suggests recruiters are busy with new job placements.
Emails: The average recruiter sent 56 emails per week. Unlike call activity, the QoQ trend for email activity is down. This downtrend is likely a result of AI tools automating outreach.
Best Time to Connect: Wednesday, 12pm - 2pm
The single best window for connection is Wednesday from 12:00 p.m. to 2:00 p.m. This is when recruiters have the highest number of actual, meaningful conversations (calls lasting over 1 minute). Encourage recruiters to target this two-hour window for critical candidate or client outreach to maximize the chance of connecting directly, which leads to faster progress in the recruitment cycle. If connect rates are low despite a high call volume, managers should coach recruiters on executing call blocks within this optimal time frame.
💡 Ready to Optimize Your Team's Performance?
These benchmarks provide a clear, comparative standard for your firm's recruiter activity and work habits. By applying these insights, you can identify areas of strength and opportunity to optimize your processes, ultimately improving placement rates and revenue.
