The Salesforce integration is one of Prodoscore’s most comprehensive API integrations. Customers benefit from the rich data we surface to better understand how workers are interacting with the tool and what actions and patterns lead to success before month or quarter-end. The integration captures data from Salesforce Activities, Live Chat, Calls Logged, SMS Logged, Chatter, New Leads, New Opportunities, Assets, Cases, Orders, Accounts, Contacts, Notes and Events. All of those activities contribute to the daily Prodoscore.

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Salesforce® is a CRM platform and cloud-based software suite that provides a range of tools and features to help businesses manage and optimize their relationships with customers, streamline operations, and drive growth.

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