Prodoscore integrates with your company’s SugarCRM instance. Each team member’s productivity score for the day will include time spent working in SugarCRM.
Prodoscore can enable the following SugarCRM modules:
The Prodoscore Admins and your Management team can determine a weight to assign each module so it makes sense for your organization.
Clicking on a specific SugarCRM module on an employee record allows you to view more detail.
Your Prodoscore admin can connect SugarCRM with Prodoscore on the settings page (under Products and CRM). Your company’s SugarCRM admin should provide all the required details including:
- Sugar Instance URL
- Admin Username
- Consumer Key
- Consumer secret
Once connected, you can go to an employee’s page to view their SugarCRM activities for a certain day or timeframe.