Prodoscore Integration for 8×8
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Prodoscore integrates with your company’s 8×8 phone system. Each team member’s productivity score for the day will include 8×8 activity.

If you are an existing Prodoscore user and are interested in integrating your 8×8 instance, please contact your account manager.

Once connected, you can go to an employee’s page to view phone calls made for a certain day. Clicking a specific call will display more detail including direction of the call (inbound or outbound), status (connected or missed), type (normal or transfer), and duration.

8x8 Prodoscore Dashboard

8x8 Score Details Drill Down