Turn Litify Activity Into Workforce Intelligence
Prodoscore’s native Litify integration captures case activity across intakes, matters, documents, and more as it happens, giving law firm leaders visibility into daily engagement across every seat. These interactions aggregate automatically into each employee’s daily Prodoscore, turning everyday case work into workforce analytics your team can act on.
Litify’s rating from 229+ reviews on G2
Employee setup time, no software installs or device configuration required
API access only, no case records or client data altered
What the Litify integration does
Litify is a secure, flexible caseload management platform built on Salesforce, giving law firms at-a-glance overviews of open cases, billable hours, and case outcomes in customizable dashboards. When connected to Prodoscore, activity across intakes, matters, documents, and case notes rolls up into your team’s daily Prodoscore, giving firm leaders a consistent way to measure engagement across the full case lifecycle. Prodoscore’s Litify integration was recognized as a Litiquest Demopalooza Lightning Demo winner in 2023.
Every Litify module that matters
Prodoscore captures activity signals from Litify with no action required from employees.
New client intakes
New client intakes and case requests are captured as they’re logged, covering the Intakes and Requests modules.
Case records
Core case records and staff assignments are tracked across the Matters and Roles modules.
Case progress
Case progress updates and settlement negotiations are captured across the Activities and Negotiations modules.
Case collaboration
Case notes, internal collaboration, and file activity are tracked across the Notes, Chatter, and Documents modules.
Case-specific details
Case-specific medical and damages details are captured across the Injuries, Treatments, and Damages modules.
Coverage and outcomes
Coverage details and case outcomes are tracked across the Insurance and Resolutions modules.
See the full case activity picture
Litify activity surfaces in your Prodoscore dashboard with full drill-down capability. Here’s what firm leaders see.
A Daily View of Case Activity
The Prodoscore dashboard surfaces Litify activity alongside every other tool your team uses, so firm leaders can see case engagement trends without switching screens.
A Clear View of the Workday
The work timeline shows exactly how each team member’s day breaks down across Litify and every other connected tool, giving managers a clear picture of where time is going.
Drill Into the Details When It Matters
The score details view lets firm leaders drill into individual Litify activity, supporting coaching conversations with real data instead of guesswork.
Built for the Legal Industry
Because Litify is purpose-built for law firms and legal teams, its data integrates cleanly into Prodoscore without extra configuration, giving firm leaders visibility from day one.
Live in a day, not a quarter
Your IT admin authorizes the connection
Prodoscore begins collecting activity metadata
Scores and timelines appear in your dashboard
Your Customer Success Manager confirms setup
Prodoscore connects to Litify through a secure, read-only API. No software is installed on employee devices, no credentials are shared, and no configuration is needed at the user level.
Once connected, Prodoscore passively captures case activity from Litify on a continuous basis. That data is normalized and surfaced in your dashboard within hours.
Litify is available through your Prodoscore Customer Success Manager. Contact your Customer Success Manager to enable the integration. New to Prodoscore? Request a demo and our team will walk you through setup.
Case engagement you can actually see
Law firms have historically had limited KPIs for case staff. Prodoscore surfaces daily contributions, activity, and engagement trends in a way that’s easy to act on.
Litify signal categories tracked, all rolling into one daily score.
Prodoscore accesses Litify activity metadata only, never case content or client data.
Average time from authorization to live data in your dashboard. No lengthy implementation, no professional services engagement, no employee onboarding required.
Built for the leaders who need answers
Managing Partners & Firm Leaders
Visibility
See case engagement trends across the firm without pulling reports manually.
Attorneys & Case Staff
Recognition
Get credit for the case work that moves matters forward, with less time spent on manual reporting.
Operations & Enablement
Coaching
Use Litify data alongside other business tool utilization metrics to spot coaching opportunities early.
HR & People Analytics
Fairness
Support fair, data-driven performance conversations using consistent engagement data.
Prodoscore captures activity across Litify’s Intakes, Matters, Documents, Notes, Activities, and other case modules. This activity aggregates into each employee’s daily Prodoscore alongside data from other connected tools.
No. Prodoscore’s integration is read-only. It tracks activity and completion data to build engagement scoring, and does not access case content, client data, or documents within Litify.
Setup is handled by your Prodoscore Customer Success Manager, so there’s no engineering work or self-serve configuration required on your end.
Yes. Litify activity appears in the same dashboard as every other connected tool, giving leaders one consistent view of workforce activity instead of switching between systems.
Prodoscore captures activity signals only — never communication content, document contents, or personal data beyond what is necessary to generate a productivity score. All data is encrypted in transit and at rest, and access is restricted to authorized administrators and managers within your organization. For full details, visit our Security and Privacy page.
