Turn Zoom Activity Into Workforce Intelligence
Prodoscore’s native Zoom integration captures video call and phone call activity as it happens, giving unified communications leaders visibility into engagement across every seat. These interactions aggregate automatically into each employee’s daily Prodoscore, turning everyday meetings and calls into workforce analytics your team can act on.
Meeting minutes hosted on Zoom annually
Quick installation, with 90 days of historical data available immediately
API access only, Prodoscore never accesses call recordings or message content by default
What the Zoom integration does
Zoom is a cloud-based video conferencing and online meeting platform designed to streamline webinars, telecommuting, remote work, interviews, and recruiting. When connected to Prodoscore, video call and phone call activity in Zoom rolls up into your team’s daily Prodoscore, giving managers a consistent way to understand engagement across the business.
Every Zoom signal that matters
Prodoscore captures activity signals from Zoom with no action required from employees.
Meeting topic and duration
Meeting topic and duration are captured for every video call.
Attendee list and count
Attendee list and count data round out the full meeting picture.
Phone calls received
Incoming phone calls are captured automatically and factored into engagement scoring.
Phone calls placed
Phone calls placed are logged the same way, giving a complete picture of two-way communication.
Call duration and status
Call duration and status data are tracked to round out the full call picture.
Call type data
Call type data is captured as part of the full phone activity picture.
See the full communication picture
Zoom activity surfaces in your Prodoscore dashboard with full drill-down capability. Here’s what managers see.
A Daily View of Communication Activity
The Prodoscore dashboard surfaces Zoom activity alongside every other tool your team uses, so managers can see meeting and call trends without switching screens.
Drill Into the Details When It Matters
The score details view lets managers drill into individual Zoom activity, supporting coaching conversations with real data instead of guesswork.
Built for Unified Communications Teams
Because Zoom is purpose-built for video conferencing and calling, its data integrates cleanly into Prodoscore without extra configuration, giving teams visibility from day one.
Call Transcription & Coaching
For teams that need it, Prodoscore also offers a call recording API with transcription and natural language processing. Managers can search employee conversations to confirm the right terminology and messaging are being used, supporting brand consistency and coaching at scale.
Live in a day, not a quarter
Your IT admin authorizes the connection
Prodoscore begins collecting activity metadata
Scores and timelines appear in your dashboard
Your Customer Success Manager confirms setup
Prodoscore connects to Zoom through a secure, read-only API. After a quick 15-minute installation, Prodoscore users have access to 90 days of historical data in Zoom right away.
Once connected, Prodoscore passively captures video call and phone call activity from Zoom on a continuous basis. That data is normalized and surfaced in your dashboard within hours.
Zoom is available through your Prodoscore Customer Success Manager. Contact your Customer Success Manager to enable the integration. New to Prodoscore? Request a demo and our team will walk you through setup.
UCaaS adoption you can actually see
Rolling out video conferencing is only half the battle. The other half is knowing whether your team is actually using it well. Prodoscore gives leaders a clear, ongoing view of Zoom engagement across the business.
Meeting minutes hosted on Zoom annually.
Prodoscore accesses Zoom activity metadata only by default, never call recordings or message content.
Average time from authorization to live data in your dashboard. No lengthy implementation, no professional services engagement, no employee onboarding required.
Built for the leaders who need answers
IT & Communications Leaders
Visibility
See Zoom adoption trends across the business without pulling reports manually.
Frontline Teams
Recognition
Get credit for the meetings and calls that move work forward.
Operations & Enablement
Coaching
Use Zoom data alongside other business tool utilization metrics to spot coaching opportunities early.
HR & People Analytics
Fairness
Support fair, data-driven performance conversations using consistent engagement data.
Prodoscore captures video call data including topic, duration, and attendee list and count, plus phone call data including phone number, duration, direction, status, and type. This activity aggregates into each employee’s daily Prodoscore alongside data from other connected tools.
By default, Prodoscore tracks activity and completion data only. For teams that want it, an optional call recording API with transcription and NLP is also available to support message-consistency coaching.
Setup takes just 15 minutes, and Prodoscore users have access to 90 days of historical Zoom data right away. Your Customer Success Manager handles enabling the integration.
Yes. Zoom activity appears in the same dashboard as every other connected tool, giving managers one consistent view of workforce activity instead of switching between systems.
Prodoscore captures activity signals only — never communication content, document contents, or personal data beyond what is necessary to generate a productivity score. All data is encrypted in transit and at rest, and access is restricted to authorized administrators and managers within your organization. For full details, visit our Security and Privacy page.
