Prodoscore and CloudCall Announce Integration to Deliver Enhanced Workforce Insights for Staffing Firms

Los Angeles, CA – September 2, 2025 – Prodoscore, a leader in employee visibility and productivity intelligence software, announced today a strategic integration with CloudCall, a top provider of cloud-based engagement and enablement solutions for staffing teams. This collaboration highlights a shared mission: to revolutionize how staffing firms operate and achieve success. 

The powerful integration allows CloudCall customers to visualize employee utilization and interaction with the CloudCall platform inside of Prodoscore. That visibility ensures a more comprehensive, real-time view of calls, texts, and recruiter activity, all in one place. It empowers staffing leaders to improve how they coach teams, identify engagement trends, and drive performance improvements.

Benefits of the Integration: 

• Actionable insights into recruiter productivity: Every CloudCall call is seamlessly logged into Prodoscore, creating a complete dataset to analyze performance, engagement, and outcomes.
• Simplified, accurate tracking: Prodoscore pulls call activity directly from CloudCall, eliminating duplication and ensuring accuracy.
• Faster coaching and decision-making: With CloudCall data flowing into Prodoscore’s dashboards, managers can spot patterns, compare team activity, and take action to improve speed-to-follow-up and candidate experience.
• Reliable, secure integration: Authentication is simple, and user mapping is automatic. Data sync is powered by CloudCall’s webhook events, ensuring call activity is always up to date.

“We are excited to add CloudCall to the Prodoscore family of integrations. The partnership brings unprecedented workforce intelligence to the staffing industry,” said Sam Naficy, CEO of Prodoscore. “By combining Prodoscore's advanced analytics with CloudCall's powerful communication platform, we empower staffing firms to make better-informed and objective business decisions that drive success.”

“Partnering with Prodoscore is an exciting step forward for CloudCall and our customers,” said Kurt Hogan, CEO of CloudCall. “Staffing firms thrive on speed and visibility, and this integration delivers both. By combining CloudCall’s embedded communications with Prodoscore’s workforce intelligence, leaders gain the clarity they need to coach recruiters more effectively, strengthen candidate engagement, and drive more placements. Our goal is to turn every conversation into measurable business impact.” 

The CloudCall and Prodoscore integration is available now for all CloudCall clients. To learn more, please visit this link.

About CloudCall

Founded in 2012, CloudCall is the only communication software dedicated to businesses who use CRMs in the staffing and recruiting industry. By capturing all calls and communications, and saving them into the CRM records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done, faster. Learn more at https://cloudcall.com/.

About Prodoscore

Prodoscore is an AI-powered and employee-centric workforce intelligence platform dedicated to making teams more successful. By providing clarity on what employees need to do to maintain optimal productivity, without feeling pressured by meaningless metrics, Prodoscore empowers people, streamlines processes, identifies opportunities for workforce optimization, and ensures better-informed decision-making.

Headquartered in Los Angeles, CA, Prodoscore is backed by PSG Equity. Learn more at prodoscore.com.