Does Employee Monitoring Increase Management Productivity?
There’s a lot of debate over which management style works best - servant leadership, radical candor, laissez-faire - but one thing that’s not up for discussion is productivity.
No matter what approach they take, managers need to be on top of their game when it comes to building and maintaining productive teams. It’s a manager’s role to guide their employees to hit deadlines, complete tasks effectively and efficiently, and support the strategic goals of the entire organization. Managers should aim to set an example of what productivity looks like and instill the behaviors that lead to success in their own staff.
It’s almost impossible to talk about a manager’s productivity without addressing the productivity of their team - improving one improves the other. When employees are productive, managers tend to spend less time correcting undesirable behaviors and addressing performance gaps. With the right tools, including Employee Productivity Monitoring (EPM), it’s easier to understand, manage and improve productivity for employees and leaders.
How EPM Creates Productive Leaders
1. Better Time Management
One of the biggest challenges for managers is effective time management. Juggling tasks, teams and their other commitments can sap a leader’s productivity by destroying their focus, increasing their stress, and wasting their time.
If managers are constantly checking in on employees throughout the day, this can greatly impact their own productivity. Employee monitoring software allows for quick insights into what a team is doing without constant checkups and check ins.
Customer relationship management (CRM) software with a clear workflow is also a vital tool to save managers - and employees - time. As long as all employees are using a CRM properly, managers can see the progress of tasks and get notifications when a task is completed.
2. Identify Training Gaps
When you know how your employees work, you can see where they need help. Using an EPM solution like Prodoscore, leaders can gauge how their team is using core business applications such as project management software,CRM, cloud phone systems,, and more. Access to that data allows leaders to spot team members who may not be using the tools effectively or at all, and offer additional training and support.
They can also monitor the effectiveness of any existing training programs, looking at the data to see if they are producing the intended results. With critical data at their fingertips, managers avoid making decisions in the dark and can be more strategic about how they allocate resources.
3. Delegate Effectively
Delegating more effectively allows managers to focus on the tasks that matter, increasing their productivity as they determine where their energies are best spent.
To do this, they need to keep a close eye on their team’s workload and performance. Prodoscore gives employees and teams a productivity score based on their interaction with cloud-based business tools. The score is easily digestible and acts as an indicator of trends over time. If activity begins to soar, managers are alerted to a change and can step in to relieve stressed-out workers, transferring tasks as needed to other, less burdened, team members. In the same way, if workloads look light, managers can offer additional tasks to keep those team members engaged and contributing in the right way.
4. Monitor Remote Teams
The modern workplace is changing, and managers need to keep up if they want to remain productive. In the US, 35% of workers who can do their job from home are doing so, and 41% are opting for hybrid work, according to Pew Research.
Managing teams in and out of the office and switching between the two regularly is tough. Leaders need to be able to understand what their remote employees are doing while fostering good communication and collaboration within their teams.
Prodoscore provides a window into all employee activity, regardless of where they log in from. It’s tailormade for disparate teams, giving employees the flexibility they want and managers the accountability they need.
Becoming a more productive leader means equipping yourself with tools that support remote/hybrid work, spot efficiency gaps, and enhance oversight. Using Prodoscore, leaders can make data-driven strategic decisions around how their workforce operates.