Addressing Employee Productivity During COVID-19
Things have changed rapidly over the past few months - businesses everywhere are adapting to the “new normal”, embracing work from home arrangements with the goal of practicing social distancing to keep employees and customers safe. This has to be done while still allowing organizations to continue operating during these challenging times. Now that most employees have had the opportunity to adjust to working remotely, business leaders are faced with the unenviable task of maintaining employee productivity and improving engagement.
Remote work has been shown to offer many benefits to workplaces, including positively impacting employee productivity in many situations. Working from home also allows members of your team to improve their work-life balance and has been shown to increase job satisfaction.
Despite the many benefits shown by remote working arrangements, many employers are still understandably worried about potential impacts on employee performance, especially in the midst of an unprecedented world health crisis. During these times of uncertainty, Prodoscore offers employers a way to address productivity, engagement, and other concerns head-on.
Work with your team to create realistic expectations
Before you can address productivity and engagement concerns within your remote teams, it’s important first to work with your people to create realistic expectations. The world as we know it has changed for the foreseeable future, likely affecting the way your business operates from the top down.
Clear and transparent communication is the most important thing you can do at the moment. Outline how the pandemic has changed operations, what you expect of your team during these difficult times, and how you’re working to support them. With a clear roadmap, you can eliminate confusion and uncertainty, allowing your entire team to work confidently towards clearly defined goals.
Being realistic in your expectations is critical. Every member of your team is experiencing something unprecedented in the wake of the COVID-19 pandemic. Mental health is now a significant concern for many due to the loneliness caused by social distancing and reality of living through a global pandemic.
Employees may be dealing with deaths in the family or family members and friends who are currently battling the virus. Many are in situations where they are working around their children, spouses and other family members, potentially affecting their availability and work-life balance. All of these things will impact productivity and engagement to some extent - as an employer, it’s your duty to help them overcome these challenges by being understanding, flexible, and ready to make adjustments where necessary. Prodoscore can help you do that with the transparency you need to see that the job is getting done, without a number of invasive phone calls or emails which could be interrupting the work you want them to be doing.
Prodoscore allows you to reward exceptional performers
Many businesses are currently experiencing an increase in demand and customer engagement during the pandemic, meaning that employees are trying to accommodate the increase in responsibility while also getting used to working from home. Prodoscore allows you to see which employees have risen to the occasion, letting you identify exceptional performers through their individual productivity scores.
High-performing team members can then be acknowledged by management, and rewarded accordingly. This can go a long way in incentivizing employees to increase productivity and performance, and serves as a great way to increase employee engagement.
Prodoscore can also be a critical tool in reinforcing the idea that every member of the team is crucial during these challenging times. With so much going on in the world, it can be easy to feel like you’re not making an impact or doing enough to support the team - especially without access to quantifiable markers.
Using measurable business insights provided by Prodoscore, employees and managers can better understand the impact they have on the business, and as a result, their fellow team members. This can strengthen the bond between employees and reinforce that each and every member of your team is essential to your continued operations, offering increased confidence and job satisfaction.
Easily identify employees who are falling behind and require support
As the situation continues to evolve, it’s natural that some people will fall behind - especially if they’re in situations where they’re now forced to provide homeschooling to their children or act as caregivers to family members. Some employees may also be dealing with impacts to their mental health. As an employer, it’s your job to help employees in their time of need. That’s where Prodoscore comes in.
With visibility into productivity from Prodoscore, you can identify employees who are at risk of falling behind, or whose performance has been negatively impacted, letting you take the burden off employees by reallocating duties to other team members. You can provide tools and resources to help them get through their time of need, and offer a temporarily reduced work schedule. Using Prodoscore to identify employees who are falling behind, will enable you to reduce the possibility of burnout, and provide much needed support that will get them back on their feet in no time.
By clearly outlining expectations and goals with your team and using business intelligence tools like Prodoscore to identify exceptional performers and at-risk employees, your business will be in a much better position to succeed during the ongoing COVID-19 pandemic by increasing employee satisfaction, improving engagement, and offering support to those who need it most.
Request a demo of Prodoscore today to find out how we can help you improve your productivity.