How Companies Use Employee Productivity Monitoring For Business Growth and Peace of Mind
Employee productivity monitoring is something every data-forward business should have in place. But what should the resulting workforce analytics be used for? For starters, the data can help ensure employees are supported, rewarded, and engaged at work, which translates into company growth. You can’t improve what you don’t measure, and with hard data, organizations can make data-driven decisions and empower managers and employees to do the same.
Productivity data is essential for driving business success. It provides a clear, objective view of how employees utilize their time and resources, interact with peers, and adopt technology. By analyzing workforce data, organizations can identify inefficiencies, optimize workflows, and make informed decisions about resource allocation, which leads to increased operational efficiency, improved employee performance, and ultimately, enhanced profitability.
Understanding productivity trends also allows businesses to adapt quickly to changing market demands and ensure that they are effectively supporting their workforce. The following are some of the ways businesses use data intelligence from Prodoscore’s employee productivity monitoring solution:
1. Visibility into Performance and Productivity Boost
Employee productivity data offers crucial performance visibility by surfacing leading indicators into individual and team contributions. With this data, businesses can visualize how top performers show up and replicate their behaviors, or identify areas where employees may need additional support or training to help boost productivity. The data can also support improved productivity by offering direction on redistributing workloads, providing personalized coaching, or streamlining processes. When managers know what makes top performers successful and can learn from their success, those learnings can be shared throughout the organization. Without that insight, organizations will struggle to find new ways to improve and support those employees who may not consistently reach their goals.
Staffing firm and Prodoscore customer, Dietitians on Demand, prides itself on being a progressive employer, but leadership realized they didn’t know just how productive their people were. With no insight into burnout or workloads, they couldn’t improve but with data from Prodoscore, they verified the team’s productivity, leading to peace of mind and helping to short-circuit employee burnout.
Creative Financial Solutions, another staffing firm and Prodoscore customer, found that Prodoscore's data intelligence was unique and offered value for sales staff and recruiters. In 2022, they had their best year ever and attributed some of that performance to the self-coaching and other benefits they saw from Prodoscore. Because employees get access to the data, they better understand their interaction with different business tools and can find ways to work more efficiently, productively, and smarter.
2. Supercharging Sales
For better or worse, sales teams tend to be scrutinized more than any other department because their output directly affects company growth. Understanding the contributions of sales executives before the end of the month or quarter can have a meaningful impact on business outcomes. Kinective, a fintech firm and Prodoscore customer, found that Prodoscore’s data had a transformative effect on its sales team. Target scores with specific metrics have made for faster onboarding; over time, teams have developed benchmark scores, making it easy for new hires to set goals quickly. It also adds an element of gamification that keeps everyone engaged and motivated, and better performance has led to higher compensation, which makes everyone happy.
3. Enabling a Hybrid and Remote Workforce
Return-to-office (RTO) mandates are in increasing demand, even though workers mostly do not want to start commuting regularly again. One of the biggest reasons cited for RTO is peace of mind for leaders. They need to be confident that employees are completing their work and doing what they’re expected to. Most models and Prodoscore data show that hybrid workers are the happiest and most productive but how can businesses overcome the challenge of accountability?
With a fully remote business model in over 100 countries and 400 cities, Prodoscore customer Destroy Drive needed a productivity monitoring solution to allow the company to see if and when employees required additional support. Management discounted traditional monitoring solutions because they were too invasive, and preferred something that provided visibility into employee contributions without invading their privacy.
After rolling out Prodoscore, the company saw an overall uptick in productivity and found that the accountability it created was massively valuable. Scores increasing quickly signaled to leadership that an employee may be overburdened. The daily email insights highlighted who may be underperforming or overwhelmed, and leaders could rely on the data for performance evaluations.
When a large government agency needed a way to justify a hybrid approach after losing dozens of employees to an RTO mandate, Prodoscore was the ideal solution. After evaluating several other solutions and a small Prodoscore rollout to 50 employees, the firm implemented the software across over 6,000 people. An employee opt-in rate of over 95% confirmed to leadership that it was the right solution for their team. It gave them confidence that hybrid employees were either as productive or more productive in a remote setting as in the office.
Determining what everyone is doing in your business can help you understand it better and allocate resources where they are needed. When employees and management access their productivity analytics, everyone is empowered to improve and work in a way that makes the most sense for them. Companies can optimize their operations and foster a culture of transparency and accountability. A data-driven approach allows continuous improvement and ensures businesses remain agile and responsive to evolving needs and challenges. In essence, productivity monitoring becomes a strategic tool for achieving growth and peace of mind within the organization.
