Prodoscore Integration for

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Prodoscore integrates with your company’s Freshdesk customer service software application. Each team member’s productivity score for the day will include the following Freshdesk activities:

Tickets
Notes
Emails

The Prodoscore Admins and your Management team can determine a weight to assign the module so it makes sense for your organization.

Once your system is connected, you can go to an employee’s page to view Freshdesk activity for a certain day. Clicking the Freshdesk activity module will display more detail.

Prodoscore Integration for

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Prodoscore Integration for <img decoding="async" style="max-height: 60px; margin-top: 10px;" src="/wp-content/uploads/2021/03/freshdesk-logo.png" alt="Freshdesk Logo" />

<img decoding="async" class="img-border" src="/wp-content/uploads/2021/03/prodoscore-freshdesk-screenshot-01.png" alt="Prodoscore Dashboard - Freshdesk Integration" width="90%" height="auto" />

<img decoding="async" class="img-border" src="/wp-content/uploads/2021/03/prodoscore-freshdesk-screenshot-02.png" alt="Prodoscore Dashboard - Score Drill Down Details" width="90%" height="auto" />

<img decoding="async" class="img-border" src="/wp-content/uploads/2021/03/prodoscore-freshdesk-screenshot-03.png" alt="Prodoscore Dashboard - Score Drill Down Details" width="90%" height="auto" />

<img decoding="async" class="img-border" src="/wp-content/uploads/2021/03/prodoscore-freshdesk-screenshot-04.png" alt="Prodoscore Dashboard - Score Drill Down Details" width="90%" height="auto" />

You can’t improve what you don’t measure.

Tell us about you!

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Prodoscore Integration for