Prodoscore Integration for servicenow
ServiceNow Logo

Click here to see all integrations

Prodoscore integrates with your company’s ServiceNow platform so that each team member’s productivity score for the day will include activity within the following ServiceNow modules:


  • Create Incidents
  • Update Incidents
  • Reopen Incidents
  • Resolving Incidents


  • Create Problems
  • Modify Problems
  • Resolving Problems

If you are an existing Prodoscore user and are interested in integrating your ServiceNow instance, please contact your account manager. 

Once your system is connected, you can go to an employee’s page to view ServiceNow cloud-based activity for a certain day. Clicking the ServiceNow activity module will display more detail.

Prodoscore Dashboard - ServiceNow Inputs

ServiceNow - Work timeline for the day

ServiceNow - Score details drill down

ServiceNow - Score details drill down