Turn SmartView Online Activity Into Workforce Intelligence
Prodoscore’s native SmartView Online integration captures document management, escrow and title tracking, and fraud prevention activity as it happens, giving operations leaders visibility into engagement across every seat. These interactions aggregate automatically into each employee’s daily Prodoscore, turning everyday closing work into workforce analytics your team can act on.
Purpose-built for the real estate and title insurance industry
Employee setup time, no software installs or device configuration required
API access only, no documents or transaction records altered
What the SmartView Online integration does
SmartView Online is a web-based document management and secure communications platform used in the real estate and title insurance industry. When connected to Prodoscore, activity across document management, escrow and title tracking, and fraud prevention rolls up into your team’s daily Prodoscore, giving leaders a consistent way to understand engagement across the business.
Every SmartView Online signal that matters
Prodoscore captures activity signals from SmartView Online with no action required from employees.
Document activity
Documents managed and shared through SmartView Online are captured as part of everyday closing work.
Transaction tracking activity
Escrow and title tracking activity is captured as transactions move toward closing.
Fraud prevention activity
Fraud prevention activity is tracked as part of the full secure communications picture.
See the full closing activity picture
SmartView Online activity surfaces in your Prodoscore dashboard with full drill-down capability. Here’s what leaders see.
A Daily View of Closing Activity
The Prodoscore dashboard surfaces SmartView Online activity alongside every other tool your team uses, so leaders can see document and transaction trends without switching screens.
Drill Into the Details When It Matters
The score details view lets leaders drill into individual SmartView Online activity, supporting coaching conversations with real data instead of guesswork.
Built for Real Estate and Title Teams
Because SmartView Online is purpose-built for real estate and title insurance workflows, its data integrates cleanly into Prodoscore without extra configuration, giving leaders visibility from day one.
Insight, Not Oversight
Prodoscore never accesses document or transaction content. Only activity and completion data feed into the score, so teams get visibility into effort and engagement while transaction content stays private.
Live in a day, not a quarter
Your IT admin authorizes the connection
Prodoscore begins collecting activity metadata
Scores and timelines appear in your dashboard
Your Customer Success Manager confirms setup
Prodoscore connects to SmartView Online through a secure, read-only API. No software is installed on employee devices, no credentials are shared, and no configuration is needed at the user level.
Once connected, Prodoscore passively captures document management, escrow and title tracking, and fraud prevention activity from SmartView Online on a continuous basis. That data is normalized and surfaced in your dashboard within hours.
SmartView Online is available through your Prodoscore Customer Success Manager. Contact your Customer Success Manager to enable the integration. New to Prodoscore? Request a demo and our team will walk you through setup.
Closing activity you can actually see
Leaders in real estate and title operations often lack a consistent way to measure engagement across document handling and transaction tracking. Prodoscore surfaces SmartView Online activity so leaders can spot momentum and coaching opportunities early.
Purpose-built for the real estate and title insurance industry.
Prodoscore accesses SmartView Online activity metadata only, never document or transaction content.
Average time from authorization to live data in your dashboard. No lengthy implementation, no professional services engagement, no employee onboarding required.
Built for the leaders who need answers
Operations Leaders
Visibility
See document and transaction engagement trends across the team without pulling reports manually.
Title & Escrow Teams
Recognition
Get credit for the document and transaction work that keeps closings on track.
Operations & Enablement
Coaching
Use SmartView Online data alongside other business tool utilization metrics to spot coaching opportunities early.
HR & People Analytics
Fairness
Support fair, data-driven performance conversations using consistent engagement data.
Prodoscore captures document management, escrow and title tracking, and fraud prevention activity from SmartView Online. This activity aggregates into each employee’s daily Prodoscore alongside data from other connected tools.
No. Prodoscore’s integration is read-only. It tracks activity and completion data to build engagement scoring, and does not access document or transaction content within SmartView Online.
Setup is handled by your Prodoscore Customer Success Manager, so there’s no engineering work or self-serve configuration required on your end.
Yes. SmartView Online activity appears in the same dashboard as every other connected tool, giving leaders one consistent view of workforce activity instead of switching between systems.
Prodoscore captures activity signals only — never communication content, document contents, or personal data beyond what is necessary to generate a productivity score. All data is encrypted in transit and at rest, and access is restricted to authorized administrators and managers within your organization. For full details, visit our Security and Privacy page.
