Turn Vonigo Activity Into Workforce Intelligence
Prodoscore’s native Vonigo integration captures module and page activity as it happens, giving operations leaders visibility into engagement across every seat. These interactions aggregate automatically into each employee’s daily Prodoscore, turning everyday field service work into workforce analytics your team can act on.
Vonigo’s rating on G2
Employee setup time, no software installs or device configuration required
API access only, no work orders or customer records altered
What the Vonigo integration does
Vonigo is a software platform that helps service businesses efficiently manage their field operations and provide great customer service. When connected to Prodoscore, activity across modules and pages rolls up into your team’s daily Prodoscore, giving leaders a consistent way to understand engagement across the business.
Every Vonigo signal that matters
Prodoscore captures activity signals from Vonigo with no action required from employees.
Module activity
Activity across Vonigo’s service modules is captured as teams manage field operations.
Page activity
Pages visited within Vonigo are tracked to round out the full engagement picture.
See the full field service activity picture
Vonigo activity surfaces in your Prodoscore dashboard with full drill-down capability. Here’s what leaders see.
A Daily View of Field Service Activity
The Prodoscore dashboard surfaces Vonigo activity alongside every other tool your team uses, so leaders can see engagement trends without switching screens.
Drill Into the Details When It Matters
The score details view lets leaders drill into individual Vonigo activity, supporting coaching conversations with real data instead of guesswork.
Built for Service Businesses
Because Vonigo is purpose-built for field service management, its data integrates cleanly into Prodoscore without extra configuration, giving leaders visibility from day one.
Insight, Not Oversight
Prodoscore never accesses work order or customer record content. Only activity and completion data feed into the score, so teams get visibility into effort and engagement while record content stays private.
Live in a day, not a quarter
Your IT admin authorizes the connection
Prodoscore begins collecting activity metadata
Scores and timelines appear in your dashboard
Your Customer Success Manager confirms setup
Prodoscore connects to Vonigo through a secure, read-only API. No software is installed on employee devices, no credentials are shared, and no configuration is needed at the user level.
Once connected, Prodoscore passively captures module and page activity from Vonigo on a continuous basis. That data is normalized and surfaced in your dashboard within hours.
Vonigo is available through your Prodoscore Customer Success Manager. Contact your Customer Success Manager to enable the integration. New to Prodoscore? Request a demo and our team will walk you through setup.
Field service activity you can actually see
Leaders often lack a consistent way to measure engagement across field service tools. Prodoscore surfaces Vonigo activity so leaders can spot momentum and coaching opportunities early.
Vonigo signal categories tracked, all rolling into one daily score.
Prodoscore accesses Vonigo activity metadata only, never work order or customer record content.
Average time from authorization to live data in your dashboard. No lengthy implementation, no professional services engagement, no employee onboarding required.
Built for the leaders who need answers
Operations Leaders
Visibility
See field service engagement trends across the team without pulling reports manually.
Field Service Teams
Recognition
Get credit for the work orders and jobs that keep customers satisfied.
Operations & Enablement
Coaching
Use Vonigo data alongside other business tool utilization metrics to spot coaching opportunities early.
HR & People Analytics
Fairness
Support fair, data-driven performance conversations using consistent engagement data.
Prodoscore captures module and page activity from Vonigo. This activity aggregates into each employee’s daily Prodoscore alongside data from other connected tools.
No. Prodoscore’s integration is read-only. It tracks activity and completion data to build engagement scoring, and does not access work order or customer record content within Vonigo.
Setup is handled by your Prodoscore Customer Success Manager, so there’s no engineering work or self-serve configuration required on your end.
Yes. Vonigo activity appears in the same dashboard as every other connected tool, giving leaders one consistent view of workforce activity instead of switching between systems.
Prodoscore captures activity signals only — never communication content, document contents, or personal data beyond what is necessary to generate a productivity score. All data is encrypted in transit and at rest, and access is restricted to authorized administrators and managers within your organization. For full details, visit our Security and Privacy page.
