Resources Case Studies General Informatics

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Resources Case Studies General InformaticsCustomer Success Story

General Informatics


Managed Services Provider

Interviewee Name & Title

Donald Monistere, CEO & President

Company Overview

General Informatics is a 20 plus year old company that is an IT managed services provider with a robust security practice as well. We serve numerous highly regulated vertical markets and are considered leaders in efficient technology management for the mid-market. We have 9 physical locations with offices throughout the Southeast.

Microsoft 365 Sharepoint ConnectWise Integration
General Informatics Case Study

Leading Indicators to Drive and Maintain Engagement

Why Prodoscore

I stumbled upon the software and was immediately intrigued. Once I learned more, I knew the data would be incredibly valuable for our organization. Prior to Prodoscore, we only had cryptic data available to us in our Microsoft Office 365 suite, which unfortunately did not offer much utility.

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