Manage your Prodoscore user base by adding, editing, and deactivating accounts. All user management happens at Settings > User Management > Users.
Adding a Single User
1 Navigate to Settings > User Management > Users
2 Click "Add User"
3 Fill in the user details:
- First Name (required)
- Last Name (required)
- Email (required — must be a valid email address)
- Date of Birth (optional)
- Date of Joining (optional — useful for HR reporting)
- Phone (optional)
- Gender (optional)
- Role (required — Admin or Standard)
- Designation (required — must exist; create if needed)
- Team (required — defaults to "Default" team if none selected)
4 Click "Submit"
The user receives a welcome email with login instructions. They must verify their email and set a password before accessing Prodoscore.
Bulk Import Users
To import 10+ users at once using a CSV file:
1 Navigate to Settings > User Management > Users
2 Click the kebab menu (⋯) > "Bulk Import"
3 Click "Download Template" to get a sample CSV file with the correct format
4 Fill in the template with your users (max file size: 100 KB, max 500 users per file)
5 Upload the file. Prodoscore validates the data.
6 If errors are found, correct the CSV and try again. If valid, confirm the import.
All users in the file receive welcome emails simultaneously.
Editing a User
1 In the Users list, find the user and click the kebab menu (⋯)
2 Click "Modify User"
3 Update any fields (role, team, designation, etc.)
4 Click "Update" or "Save"
Changes take effect immediately.
Deactivating a User
When an employee leaves or goes on long-term leave, deactivate their account to stop collecting data:
1 Find the user in the Users list
2 Click the kebab menu (⋯) > "Deactivate"
3 Confirm the deactivation
Deactivated users:
- Cannot log in
- No longer appear in active user lists or dashboards
- Their historical data is retained (for audit purposes)
- Can be reactivated later if needed
Reactivating a User
To reactivate a deactivated user:
1 In the Users list, find the deactivated user (they may be in a separate Inactive section)
2 Click the kebab menu > "Activate"
The user can now log in again.
User Roles and Permissions
Admin Role: Full access to Settings, all dashboards for assigned teams, user management, alert configuration, feature modules. Best for managers and IT administrators.
Standard Role: Limited to personal dashboard (own attendance, productivity, activity, wellness, apps/URLs). Cannot access team-wide analytics or settings. Best for individual contributors.
See Understanding User Roles and Permissions for detailed permission matrices.
Designations
Before adding users, ensure their Designation exists. Designations are job titles or roles (Engineer, Sales Manager, HR Specialist, etc.).
1 Navigate to Settings > User Management > Designations
2 Click "Add Designation" and enter the job title
Once created, designations are available in the Designation dropdown when adding/editing users.
Team Assignment
Each user is assigned to exactly one team. To change a user's team:
1 In Modify User, change the Team dropdown
2 Click "Save"
The user's historical data follows them to the new team. Admins assigned to the old team can no longer see this user's future data.
