Create a New Role Last updated June 2, 2026 · Platform

Overview

Roles in Prodoscore define the scoring baseline for a group of employees with similar job functions. Employees in the same role are benchmarked against each other, making the Prodoscore a fair, apples-to-apples comparison within peer groups.

When you create a custom role, it must be aligned to one of Prodoscore's default base roles (e.g., Sales, Customer Success, Knowledge Worker). The base role baseline serves as the starting benchmark for your custom role.

Steps to Create a Role

1

Go to Settings > Roles in the left menu.

2

Click Add New Role.

3

Enter a Role Name (e.g., "Account Executive", "Support Specialist").

4

Select the Base Role that most closely matches the job function. This determines the scoring algorithm weights.

5

Click Save. The new role is now available to assign to employees.

Best Practices

  • Create roles that reflect meaningful job distinctions — a salesperson and a developer should have different roles.
  • Avoid creating too many granular roles where you have only 1-2 employees per role — trends are more meaningful with larger cohorts.
  • Review role assignments when employees change positions to ensure benchmarking remains accurate.