Privacy is foundational to Prodoscore's design. Rather than comprehensive surveillance, we practice "Limited Intelligence" — collecting only what is necessary for Productivity Intelligence. Here are the six principles that guide our approach:
1. Transparency
Employees are informed. Before Desktop Connect is deployed, employees must know that activity monitoring is in place. Communication should explain what is being measured and why. See Introducing Desktop Connect to Your Team for best practices.
Transparency also means employees can access their own data dashboard and understand exactly how they are being measured. Mystery and secrecy breed distrust. Open communication builds adoption.
2. Limited Collection
We collect only what's needed for insights. Prodoscore does not implement keystroke logging, which is the hallmark of surveillance tools. We do not read message content. We do not capture audio or video. We measure the volume and frequency of activity — not its content.
This "limited collection" approach is intentional. It respects privacy while providing meaningful productivity data to managers.
3. Employee-Controlled Analytics
Employees see their own data. Every user with Standard role receives a personal dashboard showing their own metrics. They can see:
- Their attendance record (when they punched in/out)
- Their productivity percentage (time on productive vs. unproductive work)
- Their activity level (active vs. idle time)
- Which applications and websites they used
- Their wellness score (healthy work patterns or overwork signals)
This visibility empowers employees to understand their own work patterns and take ownership of their productivity. It also enables them to verify that what is being reported is accurate.
4. Strict Access Controls
Admins only see their assigned teams. In Prodoscore, access is team-based. An admin assigned to the Sales team can see Sales team analytics but not Engineering or HR team data. A manager can only view their own team.
This prevents a single admin from accessing company-wide sensitive data without authorization. It also maintains privacy across departments.
5. Secure Data Handling
Encrypted at rest and in transit. All data is encrypted when in transit to Prodoscore servers (TLS 1.2+) and when stored in databases (AES-256). Prodoscore operates on Google Cloud Platform, which maintains SOC 2 Type 2 certification.
No third-party data sharing. Prodoscore does not sell or share employee activity data with third parties. Data remains under your organization's control.
Data retention and deletion. You define how long data is retained based on your subscription tier. You can request permanent deletion of all data per GDPR and other regulations. See Contacting Prodoscore Support to initiate a deletion request.
6. Regulatory Compliance
GDPR compliant. Prodoscore complies with the General Data Protection Regulation (GDPR). Employees in the EU have the right to access, correct, and delete their data. Prodoscore provides the data export and deletion mechanisms required.
SOC 2 Type 2 certified. Annual audits verify that security and privacy practices meet industry standards for confidentiality, integrity, and availability.
Local law compliance. Organizations are responsible for ensuring that implementing Prodoscore complies with local employment law in your jurisdiction. Some regions have stricter regulations around employee monitoring. Consult with your legal team before deployment.
Responsible Use Guidelines
Your Obligations as an Organization
Deploying Prodoscore is a shared responsibility. As the organization, you must:
- Inform employees: Clearly communicate that monitoring is in place and what data is collected
- Provide notice: Include monitoring in employee handbooks or onboarding materials
- Follow local law: Ensure implementation complies with employment law in your jurisdiction (varies by country/region)
- Use data ethically: Use Productivity Intelligence to coach and develop, not to punish or surveil
- Respect access: Only grant admin access to people who need it and are trained on privacy responsibilities
