How Microsoft 365 Activity Is Tracked
Prodoscore connects to Microsoft 365 to collect activity from Outlook Calendar, Microsoft Teams, and other connected M365 applications. Understanding the flagging conditions helps employees and managers interpret their score accurately.
Outlook Calendar
If a calendar event includes a Teams or Zoom meeting link, the meeting time (not the calendar block time) is recorded. Only time actually spent in the meeting counts.
Flagging Conditions (events that do NOT contribute to the score):
- There are no other attendees for the calendar event
- There is only one attendee (the organizer)
- The calendar event extends past 3 hours (only the first 3 hours are captured)
- The event takes place outside of work hours
- The event is declined
Microsoft Teams
Flagging Conditions for Teams meetings:
- If there are overlapping sessions of the same meeting, the second entry is flagged
- Calendar event extends past 3 hours (only the first 3 hours are captured)
- Event takes place outside of work hours
- There are no other attendees
Requirement: Users must join Teams meetings via their Microsoft credentials — not as a guest. Guest joins are not attributed to the Prodoscore account.
Commonly Asked Questions (Microsoft 365)
What data does the Chrome Extension track?
The extension only tracks business applications defined by your organization. Tracked sites are visible in Chrome's Transparency tab. Prodoscore does not track general web browsing.
What score should we be getting?
Prodoscore generally considers a score between 40 and 75 to be average. Focus on trends over time rather than the absolute number.
How do we increase our score?
The end user dashboard shows daily activity patterns. The action cards at the bottom highlight what higher-scoring team members in the same role are doing differently.
