The Productivity Intelligence Platform
Prodoscore Desktop Connect is the white-labeled version of our workforce analytics platform, purpose-built to deliver visibility into employee productivity and activity. Unlike generic monitoring tools, Desktop Connect is designed around Productivity Intelligence — measuring meaningful work signals that matter to your business.
The underlying agent is called MyZen (you'll see it as MyZenV2.exe on Windows or MyZenV2.app on Mac). Once installed, Desktop Connect collects structured activity data and presents it through intuitive dashboards that help managers understand how their teams spend their workday.
What Desktop Connect Does
- Attendance Tracking: Records punch-in/punch-out times, shift compliance, late arrivals, and break patterns
- Activity Monitoring: Measures active time (keyboard and mouse activity) vs. idle time during the workday
- Application & URL Tracking: Logs which business tools, websites, and applications employees use, categorized as productive, unproductive, or neutral based on your organization's rules
- Productivity Metrics: Calculates the percentage of active time spent on productive work vs. distractions
- Wellness Intelligence: Identifies burnout risk by tracking overwork patterns and underutilization
- Team Analytics: Aggregates individual data into team-level insights for better resource planning
- Real-time Alerts: Notifies managers of absence, inactivity, or policy violations as they occur
- Project & Task Management: Integrates task assignment and time-tracking for better visibility into project progress
What Desktop Connect Does NOT Do
We are intentionally transparent about what we don't collect:
- No keystroke logging: We never capture what you type — only that keyboard activity occurred
- No message content: Private messages in Slack, Teams, email, or any communication tool are never read or stored
- No video/camera capture: We do not access your webcam or microphone
- No file content: We don't scan document contents — only that a document was accessed
- No screenshots by default: Screenshots are an optional add-on that is OFF BY DEFAULT and requires explicit admin enablement
How It Works
For Employees: After installation, employees simply punch in when they start their shift and punch out when they finish. The MyZen agent runs in the background, passively recording activity signals (app usage, active/idle time, break times). Employees can see their own activity data in their personal dashboard to understand their own productivity patterns.
For Managers: Managers access the Prodoscore portal to view team-level dashboards showing aggregate productivity, attendance compliance, and application usage. Managers use this data to coach employees, identify bottlenecks, and make data-informed decisions about resource allocation.
For IT/Admins: Admins configure the system — setting up teams, defining productivity rules (which apps count as productive), deploying the agent across the organization, and integrating with existing tools like Active Directory, Microsoft Entra, or your MDM platform.
Core Principles
Transparency: Employees are informed that monitoring is active and can see their own data at any time.
Limited Collection: We collect only signals needed for productivity intelligence — no surveillance-like deep tracking.
Employee-Centric: Each employee has a personal dashboard where they can review their own metrics and understand how they are being measured.
Data Security: All data is encrypted in transit and at rest via Google Cloud Platform infrastructure. Prodoscore holds SOC 2 Type 2 certification and complies with GDPR and other applicable regulations.
Common Use Cases
- Performance Management: Objective data to support coaching conversations and annual reviews
- Remote Work Visibility: Ensure remote and hybrid teams are productive without micromanagement
- Resource Optimization: Identify which tools and processes consume the most time, and optimize workflows
- Compliance & Audit: Maintain attendance records and activity logs for compliance with labor regulations
- Burnout Prevention: Proactively identify overworked employees and redistribute work to maintain wellness
- Project Cost Allocation: Track time spent on projects for accurate billing and profitability analysis
Getting Started
Start with Quick Start: Setting Up Prodoscore with Desktop Connect for a step-by-step setup guide. For specific platform installation, see the Installation: Windows or Installation: Mac sections. For configuration best practices, review Admin Settings & Configuration.
