This 8-step guide will get your Prodoscore deployment up and running. Follow each step in order.
Step 1: Sign Up and Create Your Workspace
1 Go to https://prodoscore.com
2 Click "Sign Up" or "Get Started"
3 Enter your company name, email, and password
4 Verify your email by clicking the link sent to your inbox
5 Your workspace is created at https://[yourworkspace].ag.prodoscore.com
Step 2: Invite Users
1 Log in to your workspace
2 Navigate to Settings > User Management > Users
3 Click "Add User"
4 Enter each employee's first name, last name, and work email address (required fields)
5 Set their role: Admin (if manager) or Standard (if individual contributor)
6 Click "Submit"
Each user receives a welcome email with instructions to set their password and log in. See How to Add and Manage Users for more details.
Step 3: Deploy Desktop Connect (MyZen)
1 Click your profile icon (top right) > Download Apps
2 Download the installer for your users' operating systems (Windows .EXE or Mac .PKG)
3 Choose deployment method based on your infrastructure:
- Windows: Group Policy (enterprise), Intune, command-line, RMM tools, or manual installer
- Mac: Jamf Pro, Intune, MDM tool, or manual installer
- Both: USB deployment for air-gapped devices
4 Follow the appropriate installation guide (see Installation: Windows or Installation: Mac) for your platform and method
Installation typically completes within 5-15 minutes per device.
Step 4: Set Up Teams
1 Navigate to Settings > User Management > Teams
2 Click "Add Team" for each department or group
3 Enter Team Name (e.g., "Sales", "Engineering", "HR") and Description
4 In the Members tab, add employees to each team
5 Designate a team manager (kebab menu > Make Manager) — managers see their team's analytics
See Setting Up Teams for detailed instructions.
Step 5: Set Up Shifts
1 Navigate to Settings > Workplace > Shifts
2 Click "Add Shift" for each shift pattern (e.g., "9-5 Standard", "Early Bird", "Night Shift")
3 Set Start Time, End Time, Grace Period (late tolerance), Max Break Time, and Weekly Off days
4 Assign shifts to teams at Settings > User Management > Teams > [Team] > Team Info tab > Shift dropdown
See Setting Up Shifts for detailed instructions.
Step 6: Configure Productivity Rules
1 Navigate to Settings > Productivity > Category Mapping
2 Review pre-populated applications and websites. Customize categories (Social Media, Productivity Tools, Chat, etc.) to match your organization's tools
3 Create an Application Policy at Settings > Productivity > Application Policy
4 For each category, mark as Productive (counts toward % score), Unproductive (counts against), or Neutral (no impact)
5 Assign the policy to teams at Settings > User Management > Teams > [Team] > Team Info > Productivity Policy dropdown
See Setting Up Productivity Rules for detailed instructions and best practices.
Step 7: Set Up Alerts (Optional)
1 Navigate to Settings > Emails & Alerts > Alert Rules (optional step)
2 Click "Add Alert Rule" to create alerts for:
- Absence during scheduled shifts
- Excessive inactivity (e.g., 60+ minutes with no activity)
- Specific applications or websites (e.g., non-work sites)
- Excessive breaks
3 Configure email recipients who should be notified
Alerts provide proactive notifications to managers. See Setting Up Alerts for full configuration details.
Step 8: Communicate the Rollout
Transparency is critical for successful adoption. Inform your team:
- What is being monitored: Activity signals (apps used, time spent) — not keystroke content or messages
- Why: Support productivity, enable better resource planning, and provide coaching insights
- When: Deployment date and timeline
- How it works: Employees see their own data in their personal dashboard
- Privacy: Data is encrypted, access is role-based, no content monitoring
- FAQ: Address common concerns in advance
See Introducing Desktop Connect to Your Team for communication guidance and key talking points.
You're Ready!
Once these 8 steps are complete, your Prodoscore Desktop Connect deployment is live. Start using the dashboards (Attendance, Productivity, Apps & URLs, Activity, Wellness) to understand your team's work patterns. Use the data to coach and develop, not to micromanage.
Next: Explore individual feature guides in the Features & Modules category and refer to Reports & Data Export for generating insights and reports.
