Overview
Performance alerts notify managers when an employee's Prodoscore drops significantly — enabling timely coaching conversations before small dips become larger issues. Alerts are configured at the admin level and delivered by email.
Steps to Set Up Performance Alerts
1
Go to Settings in the left menu.
2
Navigate to Alerts or Performance Alerts.
3
Click Add Alert.
4
Configure the alert threshold (e.g., score drops below 30, or drops by more than 20% in a week).
5
Select the recipient(s) — typically the employee's manager or an admin.
6
Click Save. Alerts will now be sent automatically when the condition is met.
Best Practice: Use alerts as a coaching trigger — not a disciplinary one. When an alert fires, the recommended first step is a check-in conversation to understand what's happening, not a formal performance action.
