How Licensing Works
Every active user in Prodoscore requires a license. A license grants the user the ability to log in, view dashboards, and (if their visibility is set to Visible) have their activity captured and scored.Who Needs a License?
- Employees whose activity is being tracked: Require a license to appear in the platform and have a Prodoscore.
- Managers: Require a license to log in and view their team's data.
- Admins: Require a license to access settings and manage the platform — even if their own activity is not tracked.
- Executives (Hidden users): Require a license to log in, even if their Visibility is set to Hidden.
Reusing Licenses
Licenses can be reused when an employee is deactivated. To free up a license:
1 Go to Settings > Employees and find the departing employee.
2 Change their User Role to Not Activated (preserves their historical data) or Terminated (removes their data).
3 The license is now available to assign to a new employee.
Note: Choosing Not Activated preserves historical data and lists the employee under New Employees. Choosing Terminated removes their data permanently and lists them under Terminated.
