Viewing Your Subscription
To view or manage your subscription:
1 Log into the Prodoscore portal as an Admin
2 Click your profile icon (top right) > Settings (or Billing)
3 Navigate to Billing or Subscription section
From here you can view:
- Current plan tier
- Number of licenses
- Renewal date
- Billing history
Upgrading Your Plan
To upgrade to a higher tier:
1 Go to Settings > Billing > Subscription
2 Click "Upgrade Plan"
3 Select the desired tier
4 Follow payment prompts
Your upgrade takes effect immediately. You'll be prorated based on your remaining subscription period.
Subscription Expired
If your account shows "Subscription Expired" upon login:
- Your subscription has lapsed
- Access to Prodoscore is restricted
- Renew immediately to restore access
Contact support@prodoscore.com or click "Renew Subscription" in the portal to reactivate.
License Information
Licenses: Each license covers one user. You purchase licenses based on the number of employees you want to monitor.
Standard vs. Stealth: The same license can be used for standard or stealth deployment. No separate SKU.
Add-ons: Some features (Screenshots, Livestream, etc.) require paid add-ons beyond the base license. Contact support to purchase add-ons.
Custom Plans and Enterprise Pricing
For organizations with:
- 100+ employees
- Custom feature requirements
- Special compliance needs
- Volume discount negotiations
Contact your Prodoscore account representative or support@prodoscore.com for custom pricing and enterprise plans.
Payment Methods
Prodoscore accepts:
- Credit card (Visa, Mastercard, American Express)
- Wire transfer (for enterprise customers)
- PO-based invoicing (depending on plan tier)
Contact sales@prodoscore.com for payment method options.
