Screenshots Last updated June 2, 2026 · Desktop Connect
IMPORTANT: Screenshots are an optional add-on feature that is OFF BY DEFAULT. Enabling this feature requires the Screen Details add-on. Only enable screenshots in full compliance with your organization's policies and applicable employment law. Employees must be informed if screenshots are being captured. See Screenshot Encryption & Compliance Settings for detailed compliance guidance.

When enabled, Screenshots captures periodic snapshots of the active window on employee devices, providing visibility into what applications and content are being worked on throughout the day.

How Screenshots Work

Capture Frequency: Admin configures the interval (5 minutes to 2 hours maximum) at which screenshots are taken.

When Captured: Screenshots are captured only during punched-in hours. They stop immediately when an employee punches out.

Encryption: Screenshots are encrypted at rest. Optional end-to-end encryption is available (see Screenshot Encryption & Compliance Settings).

Screenshots Dashboard

Navigate to Screenshots in the left navigation (only visible if this add-on is enabled).

Three View Tabs:

1. All Screenshots: Every screenshot captured across your organization. Filters available: Team, Users, Date Range. Pagination for browsing large sets. Each screenshot thumbnail shows: timestamp, activity level percentage, flag button, download button.

2. Flagged: Screenshots that have been flagged (marked for review or concern) by any admin or manager in your organization. Useful for tracking flagged items across the team.

3. Flagged by Me: Screenshots that the currently logged-in user has flagged. Helps you track your own reviews and concerns without seeing other people's flags.

Screenshot Detail View

Click on any screenshot thumbnail to zoom in and see full details.

Screenshot Display: Full-resolution image of the employee's screen at that moment.

Metadata:

  • Exact timestamp of capture
  • Activity level percentage (% active time during that interval)
  • Active application/URL at time of capture
  • Key press and mouse click counts

Activity Log: Detailed log of all applications and URLs used during the minute interval the screenshot represents.

Actions:

  • Flag: Mark the screenshot for review/concern (adds to Flagged tab)
  • Download: Save a copy of the screenshot locally (if download is enabled)
  • Share: Send the screenshot to another manager or admin (if sharing is enabled)

Bulk Operations

Bulk Download: Select multiple screenshots by date range and download them all at once as a ZIP file. Useful for audit trails or external reporting.

Bulk Flag: Flag multiple screenshots at once (e.g., flag all screenshots from a date range if investigating a specific incident).

Disabling Screenshots for Individual Employees

Even if screenshots are enabled org-wide, admins can disable them for individual employees (e.g., for privacy-sensitive roles). Navigate to Settings > User Management > Users > [Employee] > Modify User > Screenshot Capture and toggle off. That employee will no longer have screenshots taken.

Compliance Checklist

Before enabling screenshots, ensure:

  • Employees have been informed that screenshots are active
  • Your legal/HR team has reviewed compliance with local employment law
  • You have configured download restrictions if desired (see Compliance Settings)
  • You have established a data retention/deletion schedule
  • You have designated specific admins responsible for screenshot access
Privacy-First Design: Screenshots are an optional add-on precisely because they are more invasive than other Prodoscore features. Use them only when necessary and in compliance with your organizational and legal obligations.