Deploying via Jamf Pro (Mac) Last updated June 2, 2026 · Desktop Connect

Jamf Pro allows silent deployment of Desktop Connect to managed Mac devices. This guide covers the configuration and deployment workflow. Note: Jamf Now is not supported — Jamf Pro is required.

Critical: Do NOT rename the installer file. The filename is your account's unique security token. Renaming will cause installation to fail.

Prerequisites

  • Jamf Pro 10.30 or later
  • Desktop Connect PKG file downloaded from Prodoscore admin portal
  • Two configuration profiles (.mobileconfig files) provided by Prodoscore
  • Target Macs must be enrolled in Jamf Pro

Step 1: Obtain Configuration Profiles

Contact Prodoscore support (support@prodoscore.com) to request the two required .mobileconfig files:

  • Profile 1 (Notifications): Suppresses the "Background Items Added" notification that appears when Desktop Connect launches for the first time
  • Profile 2 (Accessibility): Pre-grants Accessibility permissions to Desktop Connect so the user is not prompted to enable it manually

Step 2: Upload Configuration Profiles to Jamf Pro

1 In Jamf Pro, navigate to Computers > Configuration Profiles

2 Click "New" or the upload icon

3 Upload Profile 1 (Notifications suppression). Set the scope to your target device group.

4 Repeat for Profile 2 (Accessibility permissions)

5 Save both profiles. Both must be deployed before the Desktop Connect app is installed.

Step 3: Create a Post-Install Script

1 In Jamf Pro, navigate to Settings > Computer Management > Scripts

2 Click "New"

3 Enter script details:

  • Display Name: "Post-Install - Launch Prodoscore Desktop Connect"
  • Script: open /Applications/MyZenV2.app
  • Priority: High (ensures it runs first after installation)

4 Save the script

This script launches Desktop Connect immediately after installation so the user is registered without requiring a reboot.

Step 4: Upload the PKG to Jamf Pro

1 In Jamf Pro, navigate to Computers > Software > Mac App Store and Managed Software Updates, or go to Distribution Points (the method varies by Jamf version)

2 Click "New" or upload icon

3 Upload the .PKG file from your admin portal. Do not rename it.

4 In Jamf, create a new Mobile Device Configuration or Computer Configuration targeting this package

Step 5: Create Smart Groups for Architecture

Desktop Connect has two installer variants: Apple Silicon (M1/M2/M3) and Intel. Create two Smart Groups:

Smart Group 1 - Apple Silicon: Criteria: Processor Type = Apple Silicon

Smart Group 2 - Intel: Criteria: Processor Type = Intel

1 In Jamf Pro, go to Computers > Smart Computer Groups

2 Create a new group with architecture criteria matching each installer

3 Add this criteria to your deployment policy scope (below)

Step 6: Create Deployment Policies

Policy for Apple Silicon Macs:

1 Create a new policy: Computers > Policies > New

2 Name: "Deploy Desktop Connect - Apple Silicon"

3 In Packages section, add the Apple Silicon PKG file

4 In Scripts section, add your post-install script

5 In Scope, select your Apple Silicon Smart Group and set deployment to "Required"

6 Save and repeat for Intel package

Step 7: Monitor Deployment

Once the policies are deployed:

  • Jamf will begin deploying the profiles and PKG to scoped devices
  • Managed Macs will download and install Desktop Connect within the Jamf check-in window (typically 15-60 minutes)
  • The post-install script launches Desktop Connect automatically
  • Check Computers > Inventory > All Computers and search for "MyZenV2" to verify installation status
Tip: Deployment happens automatically based on Jamf's check-in cycle. No user action is required. Users will see Desktop Connect in their Dock or launchpad after installation.